All Hill and Friends products have been made using the finest natural materials and overtime the leather will start to show signs of age, which can include creasing. This is an attribute of the leather. Colour changes or irregularities should be considered natural features.

Be careful not to scratch or rub the product and note that any embellishment is very delicate, so please handle with care. Protect your product from direct light, heat, damp and store in a protective cotton dust bag. If the product gets wet, wipe dry with a soft cloth and allow to dry at room temperature.

Please be aware that darker coloured leathers can transfer colour, marking lighter fabrics. Dark fabric dyes, particularly denim, may also transfer onto lighter coloured leathers. Hill and Friends cannot take responsibility for colour transfer so please take care.

Special leathers
Suede
Suede is a delicate material please take extra care with products in this material. Keep suede dry and never use water to clean suede. To refresh a well loved suede bag gently brush with a soft bristled toothbrush. If marked take the product to a specialist suede cleaner. Please take extra care when wearing dark suede with light colours and light suede with dark colours, suede is especially susceptible to colour transfer. If you want to protect your suede products please seek advice from a specialist suede cleaner or restorer or speak to a member of our store staff or customer care team. Always store your suede products in their care bag to avoid fading and to keep them dust free.

Haircalf
Haircalf is a very delicate material not suitable for heavy wear. If frequently rubbed hair calf can lose hair creating worn patches. To reduce wear avoid excessive friction in the same location. If marked take the product to a specialist leather cleaner, we do not recommend cleaning hair calf without specialist advice Always store your haircalf products in their care bag to avoid fading and to keep them dust free.

Textured leathers
Glossy textured, coated and embossed leathers can be cleaned with a damp cloth to remove dust and superficial marks. Heavy marking should be cleaned by a specialist leather cleaner. To prolong life store your products in their care bags when not in use and keep in a cool, dry environment out of direct sunlight. Do not store glossy textured leather products together without care bags.

Smooth leathers
Smooth leathers can be susceptible to scratching and marking, take care not  to scratch smooth leathers with jewellery and clothing. To prolong life store your products in their care bags when not in use and keep in a cool, dry environment out of direct sunlight.If marked take the product to a specialist leather cleaner. If you want to protect your smooth leather products please seek advice from a specialist suede cleaner or restorer or speak to a member of our store staff or customer care team.

Grainy leathers
Grainy leathers can be susceptible to scratching and marking, take care not to scratch grainy leathers with jewellery and clothing. To prolong life store your products in their care bags when not in use and keep in a cool, dry environment out of direct sunlight. If marked take the product to a specialist leather cleaner. If you want to protect your grainy leather products please seek advice from a specialist suede cleaner or restorer or speak to a member of our store staff or customer care team.